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Faq's

We have warehouse locations in New York and Florida. We can service within a 350-mile radius of each warehouse location.

New York warehouse - 445 Sills Rd, Ste F, Yaphank, New York 11980
Florida warehouse - 4385 SW Port Way, Palm City, FL 34990

Yes, we have a minimum of $2,000 worth of items (not inclusive of fees) to qualify for delivery.

We also have a minimum of $1,000 worth of items (not inclusive of fees) to qualify for will-call pick-up.

To receive item pricing, you can either request a quote using our wishlist feature, send us an email (info@highstylerentals.com), or give us a call (718.831.2161).

We have an easy-to-navigate wishlist feature on our website. Simply click ‘add to wishlist’ on any item you are interested in. Once you have your list, click the heart icon in the top right corner to submit the wishlist to HighStyle. Once submitted, a representative will reach out to you with a quote.

Feel free to email or call in as well!

Yes, at HighStyle, we understand that the world of events is constantly evolving and last-minute changes may be necessary. We will always do our best to accommodate any request for additions/removals up to 72 hours before an event. After this, change requests will be assessed on a case-by-case basis and may be subject to a last-minute addition fee or a restocking fee. Change requests made after confirmation are not guaranteed.

Our standard rental periods are 1-4 days. We can do extended rental periods with the item multiplier increasing by 1x for each increment of 4 days.

We ask for 2-hour arrival windows for delivery and pick-up. We can also accommodate a specific arrival time with an added fee.

HighStyle provides full-service on-site set-up. Please keep in mind that our windows are arrival windows and do not guarantee that set-up will be complete by the end of the window.

We can also offer will-call pick-up from either warehouse location.

We do not have a showroom, however, we welcome clients to schedule an appointment to visit either one of our warehouses to see our items in person.

Additional fees that may apply include:
• An early morning fee for delivery/pick-up anytime between 3:00 AM – 7:00 AM
• A late-night fee for delivery/pick-up anytime between 7:00 PM – 3:00 AM
• A timed fee for any window below the standard two-hour window
• An additional delivery/pick-up stop fee
• A COI fee
• Rush order fee

We accept Credit Card (3.9% fee), Wire Transfer/ACH ($25 flat fee), and Check/Zelle (no fee).

Clients may cancel an order up to 14 days before delivery and receive a full refund. Cancellations within 14 days but before loading incur a 50% staging fee.

Cancellations within 7 days, orders for custom furniture, and orders that have been loaded for delivery are non-refundable.

We require a 50% deposit to confirm an order. Final payment is due 14 days prior to the event date. Payment must be made in full prior to the event, we do not accept payment post-event.

Client is liable for the replacement value or repair cost of any furniture not returned to HighStyle or damaged in any way beyond the normal wear and tear that would occur during the time period of client’s rental.

Yes. Items from our New York inventory can be shipped to Florida for a fee. Please contact your representative for details.